Carol Crystal Appointed Vice President, Merchandise LBM at Home Hardware Stores Limited

“The appointment of Carol Crystal demonstrates the expertise and deep bench of talent we continue to develop at Home Hardware, and I have complete confidence in her ability to deliver on our business and growth strategies,” says Marianne Thompson, Chief Merchandising Officer, Home Hardware Stores Limited. “Her passion for retail, coupled with her understanding of home improvement category management and our end-to-end business, make her well positioned to lead our LBM teams to a strong future.”

Carol is an accomplished business executive and proven leader who empowers her teams to think differently, drive change and achieve results. Her leadership, retail category management and business acumen will help lead operational and strategic initiatives on the LBM team. 

“Home Hardware is an iconic Canadian company, and I am thrilled to lead our LBM team,” says Carol Crystal. “There is a tremendous opportunity to leverage our data-driven insights to provide best-in-class assortments in our stores which allows us to improve our customer experience, delivering on the expectations of Canadian shoppers and growth for our Dealer-Owners. I look forward to continue working with the team to support our Dealers and to be the most trusted and preferred home improvement retail brand.” 

Carol is a Merchandising expert with extensive experience in driving profitable sales and bridging the art and science of merchandising within multi-channel retail organizations. She brings almost 20 years of retail experience holding key executive roles. Prior to joining Home Hardware, Carol held executive roles at Lowe’s Canada, Walmart Canada and Hudson’s Bay.

Home Hardware Stores Limited is Canada's largest Dealer-owned hardware, lumber, building materials, and furniture home improvement retailer with close to 1,100 stores under the Home Hardware, Home Building Centre, Home Hardware Building Centre and Home Furniture banners. Founded in 1964 in rural St. Jacobs, Ontario, Home Hardware remains 100% Canadian owned and operated. Through the Home Hardware network, Dealer-Owners have extensive distribution and marketing capabilities as well as access to thousands of quality, brand name and private label products. Home Hardware Stores Limited has received designation as one of Canada's Best Brands and Best Managed Companies and is committed to helping Canadians with all of their project needs. More information about the company is available at homehardware.ca.