Accessibility

The Accessibility for Ontarians with Disabilities Act (AODA) was passed in 2005. Its goal is to have a fully accessible Ontario by 2025. In order to achieve its goal, the AODA established certain Standards.

In support of the Integrated Accessibility Standards Regulation please click here to see our Accessibility Customer Service Standard Policy, click here to see our Integrated Accessibility Standards Policy. To see our Multi-Year Accessibility Plan, please click here.

Please note that these policies are for Home Hardware Stores Limited. If you have questions about accessibility at one of our stores, please contact the store directly. Each store is independently owned and operated. For a complete listing of our stores and their phone numbers, please use the store locator.

Copies of these documents are available in alternate formats, upon request. To request an alternate format, please click here to contact us by email.

Accessibility Customer Service Standard Policy

Integrated Accessibility Standards Policy

Multi-Year Accessibility Plan